Privacy Policy

Full Cover Wheels respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, configure our products, place an order, contact us or otherwise use our services.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

The controller responsible for processing your personal data is:

FullCoverWheels.com is operated by MLMarket s.r.o.

Depending on how you use our website and services, we may process the following categories of personal data:

• identification information, such as your name;
• contact information, such as your email address, telephone number and delivery or billing address;
• order information, including products, configurations, quantities, prices and order history;
• payment-related information necessary to process and record payments;
• communications you send to us through our website, email or other communication channels;
• technical information such as IP address, browser type, device information and information necessary for the operation and security of the website;
• cookie and analytics information where applicable and permitted by law.

We may process your personal data for the following purposes:

• processing and fulfilling your orders;
• providing configured or customized products;
• arranging payment, delivery and customer support;
• communicating with you about your order or inquiry;
• handling returns, complaints, warranty claims and other after-sales services;
• maintaining accounting, tax and business records;
• protecting our website, customers and business against fraud, abuse and security threats;
• improving our website, products and customer experience;
• complying with legal and regulatory obligations.

Under the GDPR, we process personal data only where we have a valid legal basis. Depending on the circumstances, this may include:

• performance of a contract — for example, when processing and delivering your order;
• legal obligations — for example, accounting, tax and consumer protection requirements;
• legitimate interests — for example, maintaining website security, preventing fraud and improving our services;
• consent — where consent is required, for example for certain analytics or marketing technologies.

Payments may be processed by third-party payment service providers. Where a payment provider processes your payment, certain information necessary to complete the transaction may be transmitted directly to that provider.

We do not intend to store complete payment card details on our own servers where payment processing is handled by an external payment provider.

We may share personal data with trusted service providers where necessary to operate our business and fulfil your order. These may include payment providers, shipping and logistics companies, hosting providers, IT service providers, accounting services and other professional service providers.

We provide these parties only with the information reasonably necessary for them to perform their services.

Some service providers may process personal data outside the European Economic Area.

Where personal data is transferred internationally, we take appropriate measures required by applicable data protection law to ensure that your information receives an adequate level of protection.

We retain personal data only for as long as necessary for the purposes for which it was collected or for as long as required by applicable law.

Order, accounting and transaction records may be retained for longer periods where required by tax, accounting, consumer protection or other legal obligations.

Our website may use cookies and similar technologies that are necessary for the operation of the website, including features such as shopping cart functionality, session management and security.

We may also use optional analytics or marketing technologies. Where required by law, these technologies will only be used after obtaining your consent.

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent;
• lodge a complaint with the competent data protection authority.

These rights may be subject to limitations provided by applicable law, including situations where we are legally required to retain certain information.

We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.

The current version will always be published on this page together with the date of the latest update.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through our contact page.